×

UPSC Courses

DNA banner

DAILY NEWS ANALYSIS

GS-II :
  • 16 June, 2020

  • 5 Min Read

CPGRAMS

CPGRAMS

Context

  • Union Minister of State for Personnel, PG and Pensions Dr. Jitendra Singh todaylaunched the “Feedback Call Centres on Public Grievances” and interacted live with citizens whose grievances have been successfully redressed on the COVID-19 National Monitor for Public Grievances. Dr. Jitendra Singh complimented DARPG on reaching the milestone of redressing One Lakh COVID-19 Public Grievances so far.He said that the “Leadership of PM Modi has inspired Government to put in a lot of effort to addressing Grievances of Common Man”.

About CPGRAMS

  • It is an online web-enabled system developed by National Informatics Centre (Ministry of Electronics & IT [MeitY]), in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG).
  • The underlying idea was to receive, redress and monitor the grievances of the public.
  • It was launched by the Department of Administrative Reforms & Public Grievances (DARPG) under the Ministry of Personnel, Public Grievances & Pensions.
  • The CPGRAMS provides the facility to lodge a grievance online from any geographical location.
  • It enables the citizen to track online the grievance being followed up with Departments concerned and also enables DARPG to monitor the grievance.
  • The procedure includes designating a senior officer as the Director of Grievances/Grievance officer in every office to ensure that the system remains accessible, simple, quick, fair and responsive, and fixing the time limit for disposal of work relating to public grievances and staff grievances.

Source: PIB


Formation Day

On 1st November, eight Indian states—Andhra Pradesh, Chhattisgarh, Haryana, Karnataka, Kerala, Madhya Pradesh, Punjab, and Tamil Nadu—along with five Union Territories—Andaman and Nicobar Islands, Chandigarh, Delhi, Lakshadweep, and Puducherry—celebrate their Formation Day. This date marks an important milestone in India

Turtle (Kachhua) Wildlife Sanctuary

The Turtle Wildlife Sanctuary, also known as the Kachhua Sanctuary, is located in the Varanasi district of Uttar Pradesh. It is recognised as India’s first freshwater turtle wildlife sanctuary, established to conserve endangered turtle species and support the ecological health of the Ganga River. Location and Extent The sanctuary co

Introduction of AI and Computational Thinking (CT) in

The Ministry of Education plans to introduce Artificial Intelligence (AI) and Computational Thinking (CT) from Class 3 onwards in the 2026–27 academic year. This initiative is part of the National Curriculum Framework for School Education (NCF-SE) 2023 and aligns with the National Education Policy (NEP) 2020. The aim is to prepare student

Sal Tree

Scientists from the Environment Department of Himachal Pradesh University (HPU) in Shimla have recently revealed that the Sal tree (Shorea robusta) is the most effective natural air purifier for combating rising pollution levels. Their findings highlight the tree’s superior capacity to trap dust, absorb gases, and cleanse the air compared

US Resumes Nuclear Weapon Testing

The President of the United States has ordered the resumption of nuclear weapon testing after a gap of 33 years, the last test being in 1992. This decision marks a significant shift in global nuclear policy and has far-reaching implications for geopolitics, the environment, and international security. Status of Global Nuclear Weapon Testing

DNA

03 Dec,2025

Toppers

Search By Date

Newsletter Subscription
SMS Alerts

Important Links

UPSC GS Mains Crash Course - RAW Prelims Answer Key 2024