15 June, 2022
4 Min Read
ASSESSMENT OF National e-Governance Service Delivery 2021
Ministry of Personnel, Public Grievances and Pensions come up with the second edition of the National e-Governance Service Delivery Assessment 2021,( NeSDA 2021).
NeSDA 2021: For Digital Government excellence, the National e-Governance Service Delivery Assessment (NeSDA) responsibility has been undertaken by the Department of Administrative Reforms & Public Grievances (DARPG).
NeSDA was launched in the year 2018, which was based on the Online Service Index (OSI) of the UNDESA eGovernment Survey (UN E-Government Survey 2020 by the United Nations Department of Economic and Social Affairs, since 2001).
This is the second edition of NeSDA, and the first edition was launched in 2019
NeSDA STRUCTURE :
The portals evaluation were classified into one of two categories:
2021 ASSESSMENT: In the Central Ministry Services Portals, scores have improved for 6 portals while among various States and UTs, scores have been better for 28 of the State / UT Portals and 22 of the State / UT Services Portals.
E-Governance defines the government’s functioning with the application of information and communication technology. It is a move towards a smart government. It is also based on the concept of minimum government and maximum governance.
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