21 January, 2021
16 Min Read
Electricity (Rights of Consumers) Rules, 2020
But there are many questions unanswered:
It needs to be recognised that providing quality supply is primarily the responsibility of States and DISCOMs. Similar (or better) provisions by various State Electricity Regulatory Commissions (SERCs) already exist in the Standards of Performance (SoP) regulations. Such regulations have been in place for two decades in most States.
Lack of accountability
Need for commitment
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