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DAILY NEWS ANALYSIS

  • 16 June, 2020

  • 5 Min Read

e-Office

E-Office

  • Central Board of Indirect Taxes and Customs (CBIC) launched the e-Office application in over 500 CGST and Customs offices across India here today.
  • Over 50,000 officers and staff will use this application making CBIC one of the largest Government departments to automate its internal office procedures.
  • The launch of e-Office marks a fundamental change in internal office procedures which is so far based on manual handling of files and paper movement.
  • The CBIC expects e-Office would complement its many other IT led reforms which are directly aimed at enhancing the ease of doing business for the trade and industry.
  • The launch of e-Office is one more measure taken by the CBIC in leveraging technology for providing a ‘Faceless, Contactless and Paperless’ indirect Tax administration.
  • The e-Office application is developed by the NIC and is supported by the Department of Administrative Reforms and Public Grievances (DARPG).
  • E-Office aims to improve governance by automating the internal processes of handling files and taking decisions within the Government.
  • The use of e-Office by the rank and file of the CGST and Customs officers in their day-to-day work would lead to speedier decision making, transparency, accountability, and a positive impact on the environment by cutting down the use of paper and printing.
  • Of particular relevance in the present-day challenging situation arising due to COVID-19 is that e-Office would help avoid contact with physical files thereby preventing possible transmission of any virus. Also, e-Office ensures enhanced security as no file or document can be altered or destroyed or backdated.
  • An in-built monitoring mechanism would identify where the files are held up enabling quick disposal and faster decision making.
  • The e-Office is a Mission Mode Project (MMP) under the National e-Governance of India.

Source: PIB


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